Delete your account

Delete it from the app

1. Open the Telliport app and sign in.
2. Tap Settings (the gear, bottom right).
3. Scroll down to the Danger zone.
4. Tap Delete account.
5. Type your password to confirm, then tap Delete my account.

That's it. Your account closes straight away and you are signed out. You can't sign in again with the same account.

What happens when you delete

• Your account is disabled immediately: you can't sign in, and your calling line stops.
• Any phone number you had with us stops ringing, and you are removed from the team you were in.
• Your saved contacts and account details are removed.
• We keep the record that the account existed, and the payment and call records we are required to keep, for as long as the law requires. After that they are deleted.
• Unused calling credit is not refunded when you delete your account.

Ask us to delete it

If you can no longer get into the app, write to hello@telliport.co from the email address on your account, with the subject “Delete my account”. We'll confirm and delete it for you, usually within a few days.

Just want to stop using it?

You don't have to delete anything. Sign out of the app and stop topping up — there is no monthly fee. Deleting is for when you want the account and its data gone.

See the privacy page for what we hold, and the terms for the rest.